Trust in the experts. Our superior knowledge shows in our Buyers guides, on the phone,online or in person. There's a million reasons why we beat the competition
From concept to completion. Unlike others where you'll just speak to a phone operative. We have actually touched, installed and used every item we sell
The purchase is just the start. You can come back to us at any time after your purchase to get advice, support or just stop by for a friendly chat and you'll be treated just as well as when you first came to us to buy
Thank you for coming to see us. Whatever has brought you to our site and however you came to find us, you can be sure, shopping at Clearwells not only ensures your browsing through the very highest quality products, it is also guaranteed that whatever item you choose, you can be sure that you'll be getting your item at the lowest price online, GUARANTEED. That's our price promise
With 1000's of items available and ready to transform your home into the desirable heaven you deserve, our friendly and highly knowledgeable customer service representatives are on hand and ready to answer any queries you may have. We strive every day to keep Clearwells the number one place to purchase your luxury spa items, just ask our many thousands of happy customers you can find on Facebook, Twitter and on our onsite reviews
0% Finance On All Orders Over £500
For orders over £500 you can apply for the totally interest-FREE payment option for 6 & 12 months. You can also choose a longer interest baring payment plan by spreading the cost over a longer period of 24 & 36 months at a low rate term of 7.9%+APR.
All applications are subject to a credit check and payments an initial 10% deposit.
For smaller items delivery is either next day or 48 hours as standard Medium items like tower towers are 2-3 working days Large items (showers, sauna and hot tubs) have a 5-7 working day turnaround although many have an express delivery option for 48 hour or even next day delivery
How does the lowest price promise work - The best service and price, there must be a catch?
Nope - there is no catch. We check our prices regularly to ensure we are the best price out there. In the unlikely event you do find it cheaper. We'll not only match it, we'll beat it as a little thank you for alerting us to the price. The price must be a genuine advertised price, viewable to the public and unfortunately, we cannot match verbal agreements/offers or auctions, that's all there is to it. For more information please see our terms
What is the policy for returns?
Not happy with a product - No problem. we offer a full 14 days returns policy for non-customised orders. Simply get in touch with us for a returns reference and we'll set it in motion. Click here for more info
What does 'parts warranty' mean?
Where quoted - Many of the items on our site comes with a 'parts warranty'. If any fault occurs, we operate a no quibble warranty system where we will send any required replacement parts to you on a next day delivery service where possible, completely free of charge for a period of your warranty from the date of purchase or installation. (Please retain your original invoice number to validate this) Warranty registration with the relevant manufacturer is necessary in all cases
What warranty do I get?
Like all products from legitimate manufacturers the warranty for them is carried and covered by that manufacturer - The duration of any warranty is advised on the items page. You should in all cases check the manufacturers page for further warranty terms as well as registering any warranty once an item has been received where applicable.
Why Buy From Us
All the items on our site are automatically checked against all the biggest online retails, in the extremely rare occurrence the same item is found cheaper elsewhere - our system alerts us and we look to lower our price. Simply put, we want our large community of happy customers to shop on our site safe in the knowledge that they are getting the very best deal around, safely, simply and securely.
We have been in the business for years and we are an independent outlet with no affiliation or ties to anyone. Unlike others, we have put profit margins and money making aside to focus only on offering the very best quality products with the knowledge that this will make our lives easier and have a better reflection on our company in the future. The idea of having nothing but extremely happy customers and delivering them items that will last for years lets all our sales team rest easy at night.
Our highly trained and knowledgeable staff are ready to help you choose, plan and decide upon the ideal items that are just right for you to turn your home into the luxury haven you deserve. Weather it be word of mouth, review sites or reviews on our own site we know that our customers are our best advertising campaign we can ever invest in, from the customer sales team to the dispatch center and the delivery drivers, we ensure we satisfy (and go beyond) your expectations.
95% of items on our site have free delivery as standard. Any order total over the value of £250 is delivered free of charge, zero, nothing to pay extra. This includes all our common UK postcodes and areas. If you live in an area our couriers consider to be 'remote' extra charges may apply
See terms for details
The price you see on any item is the price you pay, including VAT, there are no hidden extras on checkout or trick pricing. In the unlikely event, you find something cheaper, which will not happen, simply let us know and we promise to absolutely smash this price
All items in stock are available for immediate dispatch. Delivery times from the point of order will be typically 3 to 5 working days or any day of your choosing after this time. For example, if you ordered a shower on Monday before 12 o'clock the unit could be delivered to you as soon as that week. If this is too soon for you, you can simply have the items delivered in some cases on an exact day of your choosing after these times. Delivery can sometimes in rare cases be up to 8 working days though this will be advertised on the product and after ordering someone from our dispatch team will call you to arrange and advise on a suitable delivery day with you.
Our Delivery Service Includes:
Express Delivery Available
Courteous delivery personnel
Specific day delivery service
Outside of UK mainland:
Isle of Wight surcharge £ 60+ vat
Scottish Offshore surcharge £60 + VAT
Ireland (all locations) Surcharge £60 + VAT
Very Highlands of Scotlland £25+VAT
WE WILL NEVER BE BEATEN ON PRICE!!!! THAT'S A GUARANTEE
Quite simply, no-one can match our prices. The reason we are so confident? We have a special relationship with our suppliers many dating back over 20 years. Along with this long term relationship comes our unique position in the industry as the leading retailer and our unrivaled buying power.
In the extremely unlikely event you find the shower cheaper anywhere else, we'll not only beat that price by a good margin but also reward you for finding something we've missed!
We have been on the forefront of the steam shower market for years not only in retail but we have been called upon in the design and innovation process along side the manufacturers to be part of the manufacturing and ideas meetings and undertaking. Our extensive knowledge and experience has been called upon when the plans for the 'next generation' of showers are being 'drawn up', this is a reflection of our knowledge and insider information we are ready to pass on to you. We know that no other company out there can command this position and we use this to pass on the very best deals and after care to you!
Clearwells are the UK's biggest independent steam and hydro shower and sauna retailer. With over 20 years of experience, we use our unique knowledge and influence in the market to work with the best manufacturers to be able to deliver the finest items and the lowest possible prices